Frequency Asked Questions (FAQ)
How do I request repairs or maintenance?
How do I know what is a homeowner issue and what is an Association issue?
What is a Condominimum Association?
Who are the Board of Directors?
What does the Board of Directors Do?
When are the board meetings and who may attend?
Why am I paying a Monthly Assessment?
How do I request repairs or maintenance?
First you should read about whether your issue is something you should resolve yourself (see the
next item in the FAQ). If the issue is one that should be addressed by the management
company, read the web page that discusses
ordering repairs and maintenance and how to
inquire about progress. If you are unsure who is responsible for a particular issue, contact
the management company or refer to the Homeowner Responsibility Guidelines.
How do I know what is a homeowner issue and what is an Association issue?
Every situation can be unique but a general rule is if something is servicing your unit exclusively then it is likely a homeowner issue. The Association would be responsible to maintain the Common Elements, or areas that are common to all homeowners. Homeowners normally handle Limited Common Elements or areas that are limited to their unit. Though we would note again that certain situations could be unique so when in doubt contact your Property Manager.
What is a Condominium Association?
When your builder developed your community they created an Association based on Percentage of Ownership, meaning that each unit has a % of ownership in the community. The fact that you are a Condominium Association does not mean you must be a condominium structure only that your Association is based on % of ownership.
Your Association is a non-for-profit organization comprised of owners and formed for the purpose of maintaining the Common Elements and overseeing the day-to-day business of the Association.
The Illinois Condominium Property Act and the Non-for profit act govern you.
Who are the Board of Directors?
The Board of Directors are homeowners that are elected by the community. Each member volunteers their time and talents to benefit the community.
What does the Board of Directors do?
The Board of Directors, with the assistance of the Property Management Company, runs the day-to-day business of the Association. This would include such matters as vendor contracts and work, financial matters and enforcement of the Rules & Regulations. Basically the Board of Directors are your decision makers and the Management Company is your implementer.
When are the board meetings and who may attend?
The board meets six times per calendar year, with every meeting public. The public meetings are held on the first Wednesday of the month at 7:30 PM in the Messenger Public Libary on Oak Street in North Aurora. See the Association home page for the date of the next meeting.
Why am I paying a monthly assessment?
Even though your community is a non-for-profit association it must have the necessary funds to run the day-to-day business. The Associations business is to maintain the Common Elements and the overall workings of the Association. We would encourage every homeowner to look at the Association budget to see where the assessments have been budgeted to be spent.